1. How much does delivery cost?

• Delivery fee in Lithuania from 3.99 EUR
• Delivery fee from EUR 9.00 (AT, BE, CZ, DK, LU, NL, FR, SK, DE) to EUR 17.00 (IE, BG, GR, ES, PT, RO) + VAT is applied to the weight of the order up to 20 kg.
• Additional fees may apply in some areas
• Please see our shipping information page for more information.

2. Can I ship my order to a different address?

Yes, it is possible to change the delivery address during checkout.

3. What happens if I am not at home at the time of shipment?

We require all parcels to be signed for. If you are not at home, the carrier will leave you a card with instructions on how to receive the package.

4. When will I receive my items?

All items are shipped within 24 hours via our delivery partners. These services are usually delivered the next working day, although it can sometimes take longer depending on which delivery service is chosen. Orders must be placed by 4:00pm to guarantee same day dispatch.

1. Will I receive a VAT invoice?

Yes, we send a full VAT invoice with every order. This will be inside the box or under the carrier label in the plastic envelope. If your goods are shipped directly from the supplier, we will email you a PDF copy of your invoice. by post

2. Can I order by phone?

Yes, provided you have previously placed an order. To place an order by phone, you can call our sales team at tel +370 666 76 500 from 9 a.m. to 5 p.m. from Monday till Friday. Please note that we only deliver to your billing address if you place your order over the phone.

3. Can I change my order once it has been placed?

Unfortunately, once you click "Place Order" your order is immediately sent to our warehouse to be processed for delivery. It is therefore unlikely that we will be able to change your order after this stage, but you are welcome to call us +370 666 76 500 and we will do our best to try if possible.